Last Updated: July 29, 2016
SECTION 1 - WHAT DO WE COLLECT?
We aim to collect, use and disclose only such information as is required to enable us to manage your account, to provide the Services, to maintain our customer/visitor lists, to respond to your inquiries or provide feedback, for identification and authentication purposes, and for service improvement. We will maintain the confidentiality of any contact information you provide to us on signing up for our Services or contacting us with questions or for further information and we will use it only for the purposes for which we have collected it (subject to the exclusions and disclosures we have listed below), unless you agree that we may disclose it to other third parties.
"Personal Information" is personally identifiable information, such as your name, address, e-mail address, credit card information, birth date and gender. At the time of collection, we will clearly identify the information being collected and the purposes for which it will be used. It is always your choice whether or not to provide Personal Information but if you choose not to provide certain requested Personal Information, in some instances you may not be able to use certain features of the Website. We may collect Personal Information in respect of the Website through registration processes; communications with you; user support; and surveys.
"Non-Personal Information" is information of an anonymous nature, such as an Internet Protocol Address (IP Address) that has been stripped of personal information, the domain used to access the Website, and the type and version of browser or operating system being used by visitors to the Website. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors, what pages users access or visit, and average time spent on the Website is not considered Personal Information. Similarly, business contact information such as the name, title, business address, or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.
SECTION 2 WHAT DO WE DO WITH YOUR INFORMATION?
When you create an account with us or purchase something from our store, as part of the buying and selling process, we collect the Personal Information you give us such as your name, address and email address. This information may be stored on our servers, regardless of whether you make a one-time purchase or register an account with us. When you browse our Website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about where our visitors come from.
SECTION 3 CONSENT
How do you get my consent?
If we ask for your Personal Information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
You may withdraw your consent for us to contact you, and for the continued collection, use or disclosure of your Personal Information, at any time, by contacting us at firstname.lastname@example.org or mailing us at:
43 Terracon Place, Winnipeg, Manitoba CA R2J 4B3
Please note, however, that withdrawing your consent to our collection and use of your personal information may result in your inability to make purchases on the website or access certain features of the Website and Services.
SECTION 4 DISCLOSURE
We may disclose aggregated information about our users, or information that does not identify any individual.
We may disclose personal information we collect or you provide:
SECTION 5 THIRDPARTY SERVICES
Our Website is hosted on Shopify. They provide us with the online ecommerce platform that allows us to sell our products and services to you. Accordingly, your data is stored through Shopify’s data storage, databases, and servers. They store your data on a secure server behind a firewall.
We also user certain third party service providers in order to provide the Website and Services. For example, email marketing service providers or payment processors. In general, the thirdparty providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain thirdparty service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchaserelated transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your Personal Information will be handled by these providers.
In particular, remember that certain providers, such as our payment processors Stripe, PayPal, and Shopify, may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a thirdparty service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your Personal Information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 – PAYMENT INFORMATION
SECTION 7 SECURITY
To protect your Personal Information, we take reasonable precautions and follow industry best practices to make sure it is not lost, misused, or inappropriately accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCIDSS requirements and implement additional generally accepted industry standards.
SECTION 8 COOKIES
Our website also uses Google Analytics to help us learn about who visits our site and what pages are being looked at. All information collected through these means is impersonal, aggregate information.
SECTION 9 AGE OF CONSENT
The Website and our Services are intended for use by individuals aged eighteen (18) and older. By using this Website, you represent that you are at least 18 years of age. We do not knowingly collect personally identifiable information from children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at email@example.com. If we become aware that an individual under 13 has provided us with any Personal Information, we will take steps to delete such information.
If our company is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
SECTION 11 - RETENTION
SECTION 12 - ACCESS AND ACCURACY
You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information although in certain limited circumstances, we may not be able to make all relevant information available to you such as where that information also pertains to another user. In such circumstances we will provide reasons for the denial to you upon request. We will endeavor to deal with all requests for access and modifications in a timely manner.
We will make every reasonable effort to keep your Personal Information accurate and up-to-date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any Personal Information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at:
[Re: Privacy Compliance Officer]
43 Terracon Place Winnipeg Manitoba CA R2J 4B3